Personalised Support Services is a registered NDIS provider working across Parkville and the inner north. Parkville is unlike most Melbourne suburbs. It is the heart of the Melbourne Biomedical Precinct, with the Royal Melbourne Hospital, the Royal Children’s Hospital, the Royal Women’s Hospital and the Peter MacCallum Cancer Centre within a few streets of each other, alongside the University of Melbourne and Royal Park.
Support in Parkville looks different to most suburbs. Appointments are close by, but parking and access are not simple. A lot of people in the area are living close to treatment rather than settled long term. And coming home after a hospital stay is one of the most common reasons someone here first looks for a provider.
We deliver support where you live in Parkville, whether that is a few hours a week or daily assistance, and we can coordinate with hospital teams and your support coordinator when you are heading home.
Our support workers come to you, so what we deliver in Parkville depends on what your plan funds and what you want help with. For most people that begins with core supports, the day-to-day assistance with personal care, meals, appointments and getting around, along with the household tasks that keep a home running.
From there it might include getting out into the community, building everyday skills, or support coordination if you would rather one person organised the whole plan instead of you chasing each part of it separately.
Where support needs are higher we deliver complex, high intensity supports, and for people moving toward living more independently there is supported independent living, with support on hand in a shared home.
Daily assistance with meals, hygiene, and transport—practical help to support confidence, safety, and participation in everyday tasks while you remain in your own home with comfort and control.
We simplify the National Disability Insurance Scheme. Our team helps you manage your NDIS plan, understand funding, and choose services that suit your lifestyle and preferences.
Social connection matters. Our inclusive programs help you build friendships, enjoy creative time, and feel more confident—all while having fun in a relaxed and supportive space.
Live safely and independently in housing that matches your care needs. We offer SIL and other options for people looking to build skills and maintain stability in their own space.
Discharge planning should never be rushed. We organise in-home support, care services, and equipment to ensure a safe transition from hospital to home.
Our team delivers specialised care for high-needs participants. From health and behaviour plans to 24/7 assistance, we coordinate the right support for long-term comfort and safety.
Our Home Care Packages are designed to empower senior Australians to live safely and independently in their own homes.
Getting started with an NDIS provider in Parkville does not need to be complicated. Call 1300 687 777 or send an enquiry, and we will arrange a time to talk through what you need, what your plan funds, and who would be supporting you.
There is no cost to that conversation and no obligation afterwards. If we are not the right fit for you, we will say so.
If you are currently in hospital or planning a discharge, mention it when you get in touch. Discharge timelines move quickly, and the earlier we are involved the smoother the handover tends to be.
We are a registered NDIS provider, so our supports are delivered under the NDIS Practice Standards. If your funding is managed by the NDIA you need to use a registered provider, and if you are plan-managed or self-managed you are free to choose either.
Our team speaks English, Dari, Pashto, Urdu, Hindi, Persian and Mandarin among other languages, so you and your family can talk things through in the language you are most comfortable using rather than through an interpreter.
Whether you are after supported independent living, community participation, group activities or everyday help at home, support workers are matched to your plan across Parkville and the inner north. And when your circumstances change, we adjust the plan with you rather than waiting for the next review.
Getting started with an NDIS provider in Parkville does not need to be complicated. Call 1300 687 777 or send an enquiry, and we will arrange a time to talk through what you need, what your plan funds, and who would be supporting you.
There is no cost to that conversation and no obligation afterwards. If we are not the right fit for you, we will say so.
If you are currently in hospital or planning a discharge, mention it when you get in touch. Discharge timelines move quickly, and the earlier we are involved the smoother the handover tends to be.
Yes. Personalised Support Services is a registered NDIS provider delivering support to participants living in Parkville and across the inner north, both in your own home and out in the community.
No. Support is delivered where you live, so you do not need to travel to us. Our offices are elsewhere in Melbourne and our support workers come to you.
Yes. With the major hospitals on your doorstep, coming home after a stay is one of the most common reasons people in the area contact us. We arrange in-home support, equipment and services so the move home is safe, and we can work alongside the hospital team and your support coordinator. This is our hospital discharge support.
Personal care and daily living, household tasks, community participation, developing life skills, travel and transport, supported independent living, short and medium term accommodation, support coordination and complex, high intensity supports.
You choose who delivers your supports and you can change provider. Check the notice period in your current service agreement, then get in touch or call 1300 687 777 and we will handle the transition.
