Personalised Support Services is a registered NDIS provider supporting participants across Clayton and the wider City of Monash. As a registered provider assessed against the NDIS Practice Standards, and a team that speaks a range of languages, we make it easy to get safe, quality support built around your goals.
Clayton is one of the most culturally diverse communities in Melbourne, and our team speaks a range of languages, so you can talk about your support in the language you are most comfortable in. That matters, because good support starts with being understood.
Clayton is also home to Monash Medical Centre, and coming home after a hospital stay can be one of the hardest transitions to manage. Our support coming home from hospital helps you plan that move so it is safe and well supported, rather than something you face on your own.
Whether your plan is NDIA-managed, plan-managed or self-managed, we can help you put it to work. We support participants in Clayton and the surrounding Monash area,
We don’t just provide disability services; we support people. Our NDIS plan provider: The Clayton-based team is trained, reliable, and committed to your independence. Whether you need regular check-ins, disability support, or supported accommodation, we’re ready.
Daily help with tasks like well-being, cleaning, cooking, personal hygiene, and getting out into the community—support services based on what you need.
Join group activities that bring people together. Build confidence, achieve continuous improvement, connect with others, and have fun doing something different.
Our team helps manage your NDIS plan. We connect you with the right disability services and explain your NDIS funding so you can confidently use it.
Live safely and comfortably in a home that meets your NDIS disability needs. We help you access accessible housing and maintain independent living.
Returning home after the hospital? We plan everything. From home setup to medication management, we guide your NDIS disability recovery.
We offer safe, structured help to people with clinical or complex support needs, using qualified professionals and carers.
We help NDIS (National Disability Insurance Scheme) participants by making everyday tasks manageable and long-term goals feel achievable. Our team supports people across Clayton with disability support services that actually fit their lifestyle. Whether you need help at home or out in the community, we’re here to back you.
Our support workers cover a range of needs—personal care, daily living, respite care, and more. We also support independent living with housing options and routines. Everything starts with trust and a clear plan. We listen. We adjust. We care. That’s how the National Disability Insurance Agency supports people, not just their plans.
Choosing an NDIS provider in Clayton starts with getting clear on the support you need, whether that is help with daily living, community access, or support coordination to help you use your plan. From there, it is worth looking at whether a provider is registered, delivers the supports in your plan, and genuinely covers your area.
Because Clayton is such a multicultural community, it is also worth asking whether a provider has a team that speaks your language, since support works best when you are properly understood. At Personalised Support Services, our multilingual team supports participants right across Clayton and the wider Monash area, and we are always happy to talk through your goals before you commit to anything.
Among the most common support person requests, disability care can be adjusted to different routines with the help of NDIS providers in Clayton. For example, a support worker may assist you in bathing, dressing, or preparing your meals, but it should be an open-ended and participant-led approach. Gainful Participation in one of three domains can be traced back to personal care, as independence in the household for the community is often tied to gaining access. Other provider assists include planning travel to ensure that the appointments or activities correspond with specified objectives. Guidelines impose limits, but when it comes to the real-world provision of disability care, everything is negotiable, and the best balance is struck when participant and provider talk embryonic goals and basic care needs.
People trust us because we keep things personal. We listen without rushing, we take the time to understand what matters to you, and we treat each person as a whole person, not a checklist.
We are proud to support Aboriginal and Torres Strait Islander people and we respectfully welcome people from every background. In a community as diverse as Clayton that matters, and our team speaks a range of languages, is trained in cultural safety, and stays focused on real outcomes.
From complex support needs to everyday activities, we deliver support that meets the NDIS Practice Standards, without the stress. If you are ready for disability support that is flexible, reliable and built around you, Personalised Support Services is here to help.
Getting started with PSS is simple. Get in touch and we will take the time to understand your goals and the support you are looking for, then talk through how we can help. Whether you need a little help day to day or ongoing support, our team is here to make it easy, so you can get on with living the life you want in Clayton.
Call us on 1300 687 777 or fill in the form and we will call you back.
We support participants in Clayton and across the wider City of Monash. If you are not sure whether we cover your area, give us a call and we will let you know.
We deliver core supports, support coordination including specialist support coordination, group activities, hospital discharge support and complex, high intensity supports, whether your plan is NDIA-managed, plan-managed or self-managed.
Yes. Clayton is a very multicultural community, and our team speaks a range of languages, so you can communicate in the one you are most comfortable in. Let us know your preferred language and we will do our best to match you with someone who speaks it.
Yes, most providers offer support coordination services. Participants can use this service to organise funding, manage services and make sure supports are delivered according to NDIS stipulations.
They do. Support workers can help participants with household tasks, personal disability care, and routines that encourage independence, but always in a way the participants want.
Some of the providers may help with transportation for appointments or access to the community. If they want you to travel to them, you can charge for travel, but it has to be agreed upon ahead of time. You should decide your charges based on distance and time.
Providers need to comply with NDIS registration standards and have relevant training and experience in the field of disability support delivery. Verifying credentials guarantees safe and reliable services.
The easiest first step is a quick chat about your plan and your goals. Call us on 1300 687 777 or fill in the contact form and we will call you back.
