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Your interest first!

Our friendly team is ready to deliver tailored and quality support for you every step of the way.

We value your feedback about us

FAQ

Yes, whether you are a self managed, plan managed or NDIA managed participant we can support you.

We know the importance of feeling understood, so we cater to a wide range of cultures, and have an accepting and multicultural team that speak English, Dari, Pashto, Urdu, Hindi, Persian, Mandarin and more.

Yes, we offer in-home support and care. We are based in the South East, and can service the whole of Metropolitan Melbourne.

If you don’t have a plan and don’t know if you are eligible, we can also help you apply for a NDIS plan.

Why choose Personalised Support Services

The benefits of choosing us for group and centre based activities and your capability building needs.

Flexible & tailored to you

What do you like and what do you want to do or learn? Our programs are not fixed and we can arrange activities not mentioned here too.

Culturally diverse team

We understand the cultural barriers, your specific needs and can speak English, Dari, Pashto, Urdu, Hindi, Persian, Mandarin and more.

Respectful of any boundaries

Our team of support workers are respectful of your privacy and lifestyle. We will not interfere with your day to day.

Hear it from the families

“One of the best carers I know. He knows how to take care of my son. He knows what my son wants and what he doesn't want, sometimes even better than me”

Our partcipants and their families testimonials

Amy
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I was so pleased to see Siobhan feel so comfortable at the short term accommodation. The support worker with her was bright and attentive, and she made an effort to build a positive relationship with Siobhan, even though it was a new environment for her. The accommodation really helped out while I was occupied moving all of our things to our new home. I can't thank Personalised Support Services enough.
Rahim
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We've been searching around for providers in melbourne for some time now and decided to give these guys a go. Love the service we're receiving for our daughter. They are always looking for ways to improve the support, care, and safety of clients. Very attentive and professional staff.
Michael
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I have a physical disability which prevents me from travelling to far away places. I really appreciate how the staff at Dandenong were willing to travel to me and help me with daily tasks, day in and day out.
Penelope
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PSS took the time and care to see me for the person that I wanted to be. I was accepted with open arms. I could open myself up to be vulnerable which I had never done before, and everyone from PSS would sincerely listen to what I shared. I got so much love, care and support from all the amazing people who work for PSS. My favourite activity that we do weekly, is meeting new people like me and together sharing parts of our lives. With the help and care of PSS, I'm moving forward because PSS gave me the opportunity and the experience to recognise myself.